Privacy Policy

Effective date: August 26, 2026

A&A Manufacturing (“A&A,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect personal information when you use aa-mfg.com, create an account, place an order, request a catalog, subscribe to marketing, contact us, request a custom project, post a review, visit our showroom, or otherwise interact with us.

Information we collect

We collect information you provide, including contact details, account information, order and transaction details, shipping and billing addresses, product and catalog requests, custom-project inquiries, drawings or specifications you send us, reviews, marketing preferences, and communications with us. Payment credentials may be processed by our payment providers; we generally receive only the information needed to administer the transaction, issue refunds, prevent fraud, and provide support.

When you visit the Site, we and our providers may collect technical and usage information, including IP address, browser and device information, approximate location derived from IP address, pages and products viewed, searches, cart and checkout activity, form events, referring pages, dates and times of visits, cookie identifiers, and information used to protect accounts, forms, and transactions.

If you start checkout but do not complete an order, we may retain the information entered to preserve your cart, help with checkout, provide support, detect fraud, or send a cart-related reminder where permitted by law.

How we use information

We use personal information to operate, secure, and improve the Site; administer accounts; process payments; fulfill, ship, track, exchange, or otherwise service orders; arrange showroom pickup; respond to questions and quote requests; review custom-project materials; mail requested catalogs; communicate about orders, accounts, security, and policies; send marketing communications where permitted; measure Site and marketing performance; prevent fraud, spam, and misuse; enforce our agreements; maintain records; and comply with legal obligations.

Cookies, analytics, and embedded services

We use cookies, local storage, pixels, tags, scripts, and similar technologies for essential Site functions, security, shopping-cart and checkout functions, preferences, analytics, and marketing measurement. Blocking essential cookies may prevent parts of the Site from working correctly.

The Site may use Google Tag Manager, Google Analytics, Gauges or similar analytics, Google reCAPTCHA or other anti-spam tools, Google Maps, Google Fonts, Google Reviews, accessibility tools, and content-delivery services. These providers may receive device, browser, IP-address, referring-page, and interaction information under their own policies. You can manage cookies through your browser settings. Where required by applicable law, we will honor legally valid opt-out preference signals.

How we disclose information

We may disclose personal information to service providers that host, maintain, secure, optimize, or administer our WordPress and WooCommerce Site; payment and fraud-prevention providers, including Authorize.Net and PayPal; shipping and fulfillment providers, including UPS and USPS; email-marketing providers, including Constant Contact; analytics, security, form, map, review, and accessibility providers; professional advisors; government agencies or other parties when required by law or needed to protect rights, safety, property, or security; and parties involved in a business transaction such as a merger or sale of assets.

We do not sell personal information for money. Some disclosures to analytics, measurement, or marketing providers may be considered a sale, sharing, or targeted advertising under certain state privacy laws. Where applicable, you may request to opt out through our customer-service channels.

Retention and security

We retain information only as long as reasonably necessary for the purposes described here, including to fulfill transactions, maintain customer-service and account records, meet tax, accounting, warranty, and legal obligations, prevent fraud, resolve disputes, and honor opt-out requests.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No system is completely secure. Please use a unique password and notify us promptly if you believe your account has been compromised.

Your choices and rights

You may update certain account information by signing in. You may unsubscribe from marketing emails using the link in the message; this does not stop transactional communications about an order, account, payment, security matter, or request. Depending on where you live and applicable law, you may have rights to access, correct, delete, obtain a portable copy of, or limit certain uses of personal information, and to opt out of certain sharing or targeted advertising. To make a request, contact us through our Contact Showroom page or call 1.800.473.1730. We may request information needed to verify your identity.

Children, third-party sites, and changes

The Site is not directed to children under 13, and we do not knowingly collect their personal information. The Site may link to third-party websites and services; their privacy practices are governed by their own policies. We may update this policy to reflect changes in our practices, technology, services, or legal obligations. Updated terms apply prospectively after posting or other notice required by law.

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